We hope that you love your order, but if for any reason you are not perfectly satisfied with your purchase we are happy to offer you a full refund or exchange providing the goods are sent back to us within 14 days of receipt. Please note all returned items should be sent back to us unworn and in their original packaging. We regret that due to hygiene reasons we do not except returns on earrings. Sale or discounted items (e.g. items bought with a promotional code) are exchangeable but we do not offer a refund. It is not possible to exchange full price items for items on sale. Please note that Esoteric Luxury Jewellery cannot refund original postage costs.
Find more information on arranging a return here.